Staff Support & Safety
Having staff out doing deliveries, out working in the field, or working on a site always comes with some challenges.
When it comes to task management it is important to have the right tools, here the easy PC platform and the Go App comes in. The platform and App by iTracking Asia make the daily work easier for both Management, the Back Office, and staff in the field, so the focus can be on productivity.
These two applications makes it possible to manage drivers and field workers by scheduling, dispatching, and managing their tasks, ensuring transparent communication with the back-office, and keeping you updated on the progress of their daily schedule.
All data is kept in the same system, making it easy to make follow-ups and provide data if needed.
Seen from the Management
• The manager/dispatcher would always like to assign tasks to drivers and field workers with ease.
• During the operation, there is also the need for making updates to schedules and routes while drivers/field workers are on the go.
• If required, it should be possible to send updates in real-time.
• If a driver or field worker needs additional information, requests should be able to sent instantly
Seen from the Driver or field worker
- The most important thing for a Driver or Field worker is to get clear and detailed information about the tasks.
- Being able to completing the task as scheduled, leaving the planning for managers.
- Using an easy to under App which can assist either for route navigation or receiving instructions on what to do.
Identification of Driver and Driver Logs
- The platform makes it very easy to identify a driver or field staff.
- The App makes it easy to switch between work or private routes.
- Evaluations on driver performance and route analysis is made easy, helping in reducing the operational costs.
Communication with and Back-Office
- The platform and App makes it possible to reach drives/field workers instantly.
- Documents, invoices or photos can be sent between the back-office and drive/field worker.
- If information has to be sent to a group of staff, it can easily be done via the platform.
- Making use of a fast and user-friendly platform optimize the data use.
App's for Android and IOS
- With the Go App, communication with staff in the field or on the go becomes very easy. Support can be provided quickly and assistance can be sent if needed.
- All communications are in one place, making it easy for follow-ups and makes the daily work more efficient.
- The Go App is available for both Android and IOS devices, downloads can be made for below links or from Android play store or Apple Store.
Some Key Features
Routes can be generated and saved in the system for later use, and sent to the drivers via DriverLink, saving time in administration.
Reports can be generated on demand or setup as a schedule report, which is sent to persons.
Via DriverLink communication is made easy and safe. Routes can be shared with drivers on the go as well as document and pictures.